Help & FAQs

Find the answers you need to the questions you have – anytime.
When you have questions about your Secure Savers Credit Union accounts or our products and services, start here. We compiled the questions we receive most frequently from members so you can quickly find valuable information. If you need more assistance, please contact us. We are always happy to help.

You can also access several self-service forms to take care of business on your own.

Business Share Certificates

We offer certificates, available on business accounts:

  • Regular certificates are opened with a minimum of $500.

  • Jumbo certificates are opened with a minimum of $50,000.

  • Terms range from 3 months to 60 months.

  • Rates are subject to change at any time and vary based on your balance and term.

To open a certificate now, visit a local financial center or contact us.

We offer ability to:

  • View transaction history to include; balances, deposits, cleared checks or dividends.

  • Track spending and download transactions to Quick Books.

  • Make loan payment.

  • Conduct account research.

  • Apply stop payments.

  • Allow multiple users within a company to have assigned levels of access and authority.

  • Conduct wire transfers for members who qualify.

  • Send ACH payments for Business Members who qualify (direct debit/credit to other accounts).

  • Schedule transfers.

  • Pay Bills.

Online Banking Video Library
Learn about our Mobile app, Online Banking, and more.
Order Checks
When you run low on checks, follow this simple online process to order a new batch.
Financial Assistance
If you are experiencing financial difficulties or worrying about your situation, please reach out to us.
Financial Terms Explained
Understanding the language behind financial transactions and daily money management puts you in control.